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Chicago Brick Oven is committed to protecting your privacy. We collect personal information, like name, address, email and phone number (optional), to streamline your experience on our website. This includes processing orders, sending newsletters, and making your online journey more enjoyable. We only share this information with trusted partners who help us fulfil your requests and ensure a smooth transaction. These partners are required to maintain strict security standards and use your information solely for these purposes. In rare cases, we may disclose personal information to comply with legal requirements or for the safety of our users and website. Remember, you have control over your information and can access or update it at any time. Just reach out to us if you have any questions or concerns.
For your convenience, our website may contain links to other websites. Chicago Brick Oven is not responsible for the privacy practices or the content of such websites.
Chicago Brick Oven does not knowingly collect personal information from children under the age of 13. Should any parent or guardian discover that their child has provided personal information to Chicago Brick Oven, please e-mail support@chicagobrickoven.com, and Chicago Brick Oven will make every effort to promptly delete the information.
If you have any questions or concerns with our privacy practices or this security and privacy policy statement, please feel free to contact us at info@chicagobrickoven.com.
As we continue to offer new and different types of content and services, Chicago Brick Oven may modify our collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis and we will update this privacy policy statement. For this reason, Chicago Brick Oven encourages you to review this security and privacy policy statement each time you visit this Website.
You may access and view the Content (as defined below) appearing on this Website for personal, non-commercial use only. You may download and/or copy certain portions of the Content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark or other proprietary notices contained on the Content, (b) do not modify or alter the Content in any way and (c) do not make the Content available to any third party.
Chicago Brick Oven uses a browser feature known as a “cookie,” which is a small text file number that is stored on your hard drive when you begin navigation at a website. The cookies used by Chicago Brick Oven do not contain any personal information about you, but they may identify your specific computer. When you return to Chicago Brick Oven, the cookie associates your computer with the information we may have stored from previous visits.
This Website (http://www.chicagobrickoven.com ) is operated by Chicago Brick Oven as a service to our customers. These Terms and Conditions of Site Use (the “Terms of Use”) govern your use of this Website. Please be advised that your use of http://www.chicagobrickoven.com (the “Site”) in any manner, whether by browsing, participating in an online activity or promotion or making a purchase, constitutes your agreement to follow and be bound by these Terms of Use. Chicago Brick Oven reserves the right to update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to follow and be bound by the Terms of Use as changed. As such, Chicago Brick Oven recommends you review these Terms of Use each time you visit the Site. If, at any time, you do not agree to or cannot comply with any of these Terms of Use, you should not, and are not allowed to, access or use this Site. In the event of a violation of these Terms of Use, Chicago Brick Oven reserves the right to seek all remedies available by law and in equity.
Chicago Brick Oven reserves the right to cancel orders, for any reason. Typically this would only happen in the event of an unforeseen out-of-stock situation or due to a technical website or pricing error.All content on this Website, including, but not limited to, any advice that may be given to you over this Website, is provided “as is” and all use of this website is at your own risk. Chicago Brick Oven disclaims, and you hereby waive, any and all warranties and liabilities of Chicago Brick Oven, whether express or implied, arising by operation of law or otherwise, with respect to this Website and any content on this Website. You acknowledge that Chicago Brick Oven does not represent or warrant that this website will be accessible without interruption or that this Website or the server that makes this website available is free from errors, defects, design flaws or omissions or from viruses or other harmful components.
Because each Chicago Brick Oven is custom-built, all oven sales are final.
We do accept returns on cooking accessories and parts within 30 days of the customer's receipt.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Once your cooking accessories or parts return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
***RETURNED ITEMS ARE SUBJECT TO A 15% RESTOCKING FEE***
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, generally within five (5) business days depending on your bank's operating guidelines.
